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Questions about a product, an order or a return? WhatsApp is the quickest way to reach our team.
- WhatsAppFastest reply+92 300 1595321
- EmailReply within a dayhello@zoranjan.com
- Based inOnline store, no walk-in shopJohar Town, Lahore
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Quick answers
Frequently asked questions
How long does delivery take?
Johar Town and nearby areas of Lahore: same day for orders before 2 pm, otherwise the next working day. Rest of Lahore: 1 to 2 working days. Punjab and Islamabad: 2 to 4. Rest of Pakistan: 3 to 5. Sundays off. See our Shipping Policy for details.
Do you offer Cash on Delivery?
Yes, across Pakistan. COD orders need a small advance equal to the delivery charge; you pay the rest to the rider. No advance is needed in Johar Town and nearby areas. Paying the full amount in advance gets you the price shown on our website; Cash on Delivery orders have a Cash on Delivery charge of up to Rs 300 per order, shown at checkout.
Is there a minimum order value?
Yes. Every order needs items worth Rs 1,000 or more, before delivery charges, whatever the payment method. The product page and your cart show how much more to add.
How much is delivery?
Free in Johar Town and nearby areas of Lahore for orders up to 10 kg. Elsewhere, delivery is priced by weight and region, starting from Rs 200. Orders of Rs 3,000 or more weighing up to 2 kg ship free in Punjab, and Zoran Organic packs ship free on the first 2 kg.
How do I return or exchange an item?
Message us on WhatsApp with your order number and a photo within 14 days of delivery. Damaged or wrong items are replaced or refunded at our cost. Read the returns policy.
How can I track my order?
Once your order is dispatched, we send the courier name and tracking number on WhatsApp. You can also message us any time for an update.
Do you ship outside Pakistan?
Please message us on WhatsApp before ordering and we will quote delivery to your country.
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Zoran Organic Ubtan for Face & Body
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Windproof Automatic Folding Umbrella
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Genuine Leather Mini Wallet
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Natural Coffee Soap Bar
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