Terms

Store policy

Terms of Service

The simple rules for shopping with us. By using zoranjan.com or placing an order, you agree to these terms.

  • Updated 14 November 2026
  • 2 min read
Ordersconfirmed by our team
COD or advancebest price with advance
Prices in PKRshown before you pay
14-day returnssee our returns policy

1Using our website

Please use zoranjan.com only for lawful purposes. You must not:

  • Use the website for any illegal or fraudulent activity, including fake orders
  • Try to disrupt, hack or damage the website
  • Copy or misuse our content, product photos or branding

2Products and availability

We work hard to describe and photograph every product accurately. Colours can look slightly different on different screens. Products, stock and features may change, and we may discontinue items without notice.

3Orders

  • Your order is a request to buy; it is accepted once our team confirms it (9am to 9pm, every day).
  • We may refuse or cancel an order, for example if an item is out of stock, a price is shown incorrectly, or an order looks fraudulent.
  • If we cancel an order you have already paid for, we refund you in full.

4Prices

All prices are in Pakistani Rupees (PKR). The minimum order value is Rs 1,000 (before delivery charges), whatever the payment method. Prices shown are Advance Payment prices; Cash on Delivery orders have a Cash on Delivery charge of up to Rsย 300 per order. Delivery charges are calculated by weight and region and are always shown at checkout before you place your order. If a price is listed incorrectly because of an error, we will contact you before processing the order.

5Payments

MethodHow it works
Advance PaymentPay the full amount by JazzCash, Easypaisa or bank transfer, at the price shown on our website. Your order is processed once payment is verified.
Cash on DeliveryPay a small advance equal to the delivery charge to confirm the order, and the rest to the rider on delivery. A Cash on Delivery charge of up to Rsย 300 per order applies, shown at checkout.

6Shipping and returns

Delivery times and charges are explained in our Shipping Policy. Returns, refunds and cancellations are covered by our Return & Refund Policy.

7Your account

If you create an account, keep your password private. You are responsible for activity under your account, and we are not liable for access caused by a shared or careless password.

8Reviews and photos

When you leave a review or upload photos, you allow us to show them on our website and social media with your first name. Reviews must be honest and relevant; we may remove reviews that are offensive, misleading or unrelated to the product.

9Intellectual property

Our logo, brand name, product photos, text and website design belong to Zoran.pk unless stated otherwise. Please do not use them without our written permission.

10Limitation of liability

To the extent allowed by law, we are not liable for indirect losses such as loss of profit or data. Our total liability for any order is limited to the amount you paid for it.

11Governing law and changes

These terms are governed by the laws of Pakistan. We may update them from time to time; the latest version is always on this page.

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