1Where we deliver

We deliver to every city and town in Pakistan through trusted courier partners. Whether you are in Lahore, Karachi, Islamabad or a smaller town, you can order online and pay on delivery.

In Johar Town and the nearby areas of Lahore, our own rider delivers your order, free and usually the same day. At checkout, choose your area from the list; areas near us show free delivery automatically.

For delivery outside Pakistan, please message us on WhatsApp at +92 300 1595321 before ordering so we can quote shipping for your country.

2Shipping charges

Delivery is priced by the total weight of your order and the region it is going to. Charges start from Rs 200, and you always see the exact amount at checkout before you pay.

3Order confirmation and dispatch

• We confirm orders 9am to 9pm, every day, usually within a few hours of you placing them.
• Confirmed orders are packed and handed to the courier within 1 to 2 working days.
• Orders placed late at night, on Sundays or on public holidays are confirmed the next working morning.

4Delivery time

Delivery times count working days from confirmation. Sundays and public holidays are days off.

5Cash on Delivery and the advance

Cash on Delivery is available across Pakistan (the minimum order value is Rs 1,000 for every order, before delivery charges). To prevent fake orders, COD orders need a small advance equal to the delivery charge of the order. You pay the rest, including a Cash on Delivery charge of up to Rs 300 per order, to the rider when your parcel arrives. In Johar Town and nearby areas, no advance is needed: pay the full amount to our rider.

Prices on our website are Advance Payment prices: choose Advance Payment at checkout (JazzCash, Easypaisa or bank transfer) and pay exactly the price shown. Cash on Delivery orders have a Cash on Delivery charge of up to Rs 300 per order, shown at checkout before you place your order.

6Tracking your order

Once your parcel is dispatched, we send the courier name and tracking number on WhatsApp (and by email if you gave one). You can also message us any time for an update.

7Getting the address right

Please give a complete address and a phone number the rider can reach. We cannot be responsible for delays or failed deliveries caused by an incorrect address or an unreachable number. If a parcel comes back to us for this reason, re-delivery is charged again.

Delivery charges follow your actual address. If the area you choose at checkout does not match your address, we will confirm the correct charge with you before dispatch.